bno880 Privacy Policy

When you register and use the bno880 platform, we collect certain categories of personal data. This collection is necessary to operate a safe, compliant, and personalised gambling and betting service for users in Bangladesh. The categories of data we collect are described below.

1.1 Registration Data

To create a bno880 Account, you provide us with your full name, date of birth, mobile phone number (Bangladesh), a chosen username, and a password of your own selection. This information forms the foundation of your identity on the platform and is used for account authentication, KYC verification, and communication.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations — which exist to confirm your age, prevent fraud, and comply with applicable anti-money-laundering (AML) standards — we may request copies of your Bangladesh National Identity Card (NID), passport, or other government-issued identification documents. We may also request proof of residential address in Bangladesh, such as a recent utility bill or bank statement issued to your registered address.

1.3 Financial Transaction Data

When you make deposits or withdrawals, we record details of each transaction including the payment method used (for example, bKash, Nagad, Rocket, Upay, Visa, or Mastercard), the transaction amount in BDT, the timestamp, and the transaction reference number. We do not store full card numbers or mobile banking PINs — these are handled directly by the relevant payment service provider under their own security infrastructure.

1.4 Usage and Activity Data

We automatically collect data about how you use the bno880 platform. This includes the pages you visit, the games or betting markets you interact with, your bet history, game session duration, deposit and withdrawal frequency, and the device and browser you use to access the site. This data helps us improve platform functionality, detect suspicious activity, and personalise your experience.

1.5 Technical and Device Data

We collect your IP address, device type, operating system, browser version, screen resolution, and time zone settings each time you access bno880. This technical data is used for security monitoring, fraud prevention, geographic access controls, and platform compatibility optimisation.

1.6 Communications Data

If you contact our support team — whether by email to [email protected] or through any on-platform messaging feature — we retain records of those communications, including the content of messages, timestamps, and any attachments. These records are used to manage support requests and resolve disputes.

bno880 uses the personal data we collect for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The following table summarises the key purposes and the lawful basis on which we process your data for each.

bno880 does not use automated decision-making that produces significant legal effects on users without human review. Where automated systems flag an account for review — for example, as part of fraud detection or responsible gaming monitoring — a member of the bno880 team will assess the flagged case before any action is taken.

If you have opted in to receive promotional communications from bno880 — including notifications about seasonal promotions, BPL betting markets, casino game launches, or bonus offers — you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent for marketing communications does not affect your continued use of the platform or the processing of your data for non-marketing purposes.

bno880 does not sell, rent, or otherwise trade your personal data to third-party marketing companies or data brokers. We share personal data only in the limited circumstances described below, and in each case we apply contractual safeguards to ensure that your data is handled appropriately by the receiving party.

3.1 Payment Service Providers

To process your deposits and withdrawals, we share relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard). Each of these providers operates under their own privacy and security standards. The data shared is limited to what is strictly necessary to authorise and record the transaction.

3.2 Identity Verification Partners

KYC and identity verification may be conducted with the assistance of a third-party verification service provider. Documents submitted for KYC are shared with this provider solely for the purpose of verifying your identity and age. All verification partners are bound by confidentiality obligations and may not use your data for any other purpose.

3.3 Technology and Infrastructure Providers

bno880 uses third-party cloud hosting, database management, and cybersecurity service providers to operate the platform. These providers may have incidental access to personal data stored on our infrastructure as part of their service delivery. All such providers are bound by data processing agreements that restrict their use of your data to the specific services they provide to bno880.

3.4 Legal and Regulatory Disclosure

bno880 may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, court order, or lawful regulatory request. In such cases, bno880 will disclose only the minimum data necessary to satisfy the legal obligation and will, where legally permitted, notify the affected user of the disclosure.

3.5 Business Transfers

In the event that bno880's business or platform assets are transferred to a successor entity as part of a merger, acquisition, or restructuring, user personal data held by bno880 may form part of the transferred assets. In such circumstances, bno880 will notify registered users via their registered email address prior to any transfer taking effect, and the successor entity will be bound to honour the commitments made in this Privacy Policy.

bno880 uses cookies and similar tracking technologies to operate core platform functionality, improve user experience, and monitor platform security. A cookie is a small text file stored on your device by your web browser when you visit the bno880 website. Cookies allow the platform to remember your session, preferences, and activity across page loads.

bno880 does not use third-party advertising cookies or behavioural retargeting cookies. We do not place advertising trackers from social media platforms or ad networks on the bno880 website. The cookies we use are strictly limited to the operational, functional, analytics, and security categories described above.

You can manage cookie preferences through your browser settings. Most modern browsers — including Chrome, Firefox, and Edge — allow you to view, block, or delete cookies on a per-site basis. Please note that disabling essential or security cookies will impair your ability to log in and use the platform. Instructions for managing cookies in your specific browser are available through your browser's help documentation.

bno880 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply to the main categories of personal data we hold.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an individual user. Anonymised, aggregated data may be retained beyond these periods for statistical and platform improvement purposes, as it no longer constitutes personal data.

If you request deletion of your personal data (see Section 7 — Your Privacy Rights), bno880 will action that request subject to any overriding legal retention obligations. Where a legal obligation requires us to retain certain data beyond your deletion request, we will retain only the minimum data necessary to satisfy that obligation and will notify you of the specific reason for retention.

Protecting your personal and financial data is a core operational priority for bno880. We apply a layered security architecture that combines technical controls, procedural safeguards, and access management policies to minimise the risk of unauthorised access, data breaches, and data loss.

As a registered bno880 user, you hold a number of rights in relation to your personal data. bno880 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, contact our support team at [email protected] with a clear description of your request and your registered account username.

bno880 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal obligations, or regulatory guidance. All updates will be published on this page with a revised effective date. Material changes — that is, changes that significantly affect your rights or how we use your data — will be communicated to registered users via account notification or email at least 7 days before taking effect.

Your continued use of the bno880 platform after the effective date of any Privacy Policy update constitutes your acknowledgement of the updated policy. If you do not agree with a material change, you may request account closure by contacting our support team before the effective date of the change, and your real-money balance will be returned to your registered payment method.

The version number and effective date shown at the top of this page identify the current edition of the Privacy Policy. Previous versions are available upon request by contacting [email protected].